Case Management 1 Certification Program

Case Management 1

Case Management 1 Certification Program


As a Case Manager, the work you do can make a difference in the lives of the people you serve.  The challenges you face as you work to meet both program outcomes and the goals your participants have for their lives begs the question – “What does it takes to be an Effective Case Manager?


Effective Case Management requires that you achieve program outcomes with the largest number of participants possible. This certification program is designed to provide you with a deeper understanding of how to use the Case Management Process more effectively to empower participants to reach their goals and your outcomes.  This course will provide staff like you with tools and strategies to help you make that difference.


The Case Management Certification Program is designed for both new and seasoned workforce professionals who work with any and all people with barriers to success. Learn what WIOA really wants and how to help them move forward in life and become employable. This training discusses the challenges and opportunities workforce professionals face today with regard to communication skills, partnering, and providing a clear career pathway.


Watch Beverly Ford talk about what you will learn!


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Course Information

Estimated Time: 3 1/2 – 4 1/2 hours

Difficulty: New and Experienced


No visibile instructors were found.

Section 1 – The Foundation

Section 2 – The Process

Section 3 – The Case Notes

Case Management Resources


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