Business Services Certification

100% Online and On-Demand

Self-directed & Self-Paced

Exam Driven

Multi-media Learning Platform

Video • Audio • Text • Webinars • Click N Learn • Exams

I have spent my entire career in sales and marketing.  From entry level sales to sales recruitment, sales training, sales management and everything in between.  During that time, I’ve probably knocked on a million doors, written tens of thousands of proposals and closed thousands of deals!  I AM NOT JUST ANOTHER TALKING HEAD.  Don’t be fooled by other trainers, who haven’t been on a customer call in years. I still excitedly go out in the field with Business Service Reps and Job Developers, to engage and convince employers of all the benefits workforce development organizations can offer. This is why I still personally teach this particular program.  Everything I share is based on reality—not theory!


Let’s reveal and develop your inner sales and marketing talents,
by learning applicable skills that matter most!

Mike Fazio

Topics Include

Perception vs Reality
Motivating Employers
I’m In Sales?
Evolving and Adapting
Average is Over!
The Purple Squirrel

Using Data to Win
Effective Communication
Content Marketing
Using Social Media
Subject Matter Consultant
Using Qualifying Questions

Engaging Employers
Value Propositions
Rapport Building
Overcoming Objections
How, When and Why to Follow-Up
Building Employer Relationships


Standard Price $450 per person
Group Discounts begin at 5 people




Individual Access to training sessions by an approved registrant qualifies as used and therefore the license and registration is retired and non-transferable.  Individual registration, enrollment and access to training sessions become final 30 days after enrollment date.  Unused registrations canceled before 30 days, in writing, and not transferred will be issued a credit to be used for future training.

Workforce180,LLC gladly provides accommodations for those in need of auxiliary aids to take part in our webinars. We kindly request you provide us with a reasonable time prior to the start of online training,  to make the necessary arrangements for your accommodation.  Workforce180,LLC will endeavor to deliver the accommodation prior to the start of the online training if requested.   CART Services (Communication Access Real-time Translation) provides instant accessibility for the deaf and hard of hearing by delivering the spoken words as a real-time stream of text. CART service is firewall-friendly and works in almost any network environment with Internet access and is compatible with all major web browsers.

Please contact us today at for more details and to discuss your requirements.