How would you rate the overall course content?
How would you rate the course on your ability to use the information you learned in your job after completing the course?
How likely would you be to recommend this course to colleagues?
Rate the style of content delivery, combining the use of video, audio, textual, and podcasts in the training.
Please rate the instructor, Dr. Beverly Ford, on her presentation style and her ability to communicate the information clearly.
I enjoyed very much learning so much about the Case Management Course. It was a wealth of information for me since I have no previous experience in the workforce as a Case Manager.
I especially liked the focus on finding intrinsic motivation. Motivation is certainly the aspect of case management that I struggle with most! I have employers ready and willing to hire, but often don’t have participants willing to work!
I liked every second of the online training. It was great!
The training has been very useful since I’m a T&E Coordinator. I have been using tips given by Beverly Ford and also shared them with my office staff.
This course helped me to understand our mission as a counselor and to distinguish from empower vs helping. And also how we as a counselor control the process but at the same time how the process can influence the outcome, how the Case Manager / Counselor actively work to influence change and move the participants from their comfort zone. I also learned how to manage my case load.
I found the information to be quite helpful. It’s a refreshing approach that totally makes sense in the “real world”.
I learned from the participant driven approach to case management beginning with emphasis on strengths and resources during the assessment to actively engage participants in a positive & supportive conversation. This method builds confidence, motivation & strength to help participants overcome identified barriers and influence change. Participants don’t often realize they possess a “strength ammunition” to utilize as a foundation to build on toward achieving their goal.
Wonderful information that is relevant, useful, and good reminders to ponder over when working with a variety of individuals.
I fully appreciated the techniques outlined for completing clear, concise CMS notes, the importance of being detailed so you can refer back to the notes as needed for accurate information of vital information your participant divulged to you, which can impact the case management techniques you implement.
I enjoyed this online certification course-Case Management because I was provided strategies that can only enhance my case management skills. Also, this course validated the job I was doing. Too often, as a case manager I wondered how well I was performing as a case manager and I wondered about the areas that needed improvement.
I found the course & materials very informational! It has and will continue to help me become a more effective case manager!
Of course! The part that made the most impact on me was “helping them or empowering them”. Before the training I practically did everything for them, but after I received the training I now ask them do this, do that, go over there, what are you going to do with the children?, etc., etc. Excellent training, I learned a lot! Thank you very much Dr. Ford and Mr. Fazio.
100% ONLINE and ON- DEMAND
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Dr. Ford is the recognized workforce industry expert when it comes to Case Management. She has traveled the country for more than 20 years assisting workforce organizations and their staff members with utilizing best practices.
Individual Access to the On line Case Management training by an approved registrant qualifies as used and therefore the license and registration is retired and non-transferable.
Individual registration, enrollment and access to the On Line Case Management Certification Program become final 30 days after enrollment date.
Unused registrations canceled before 30 days, in writing, and not transferred will be issued a credit to be used for future training.