Case Management Certification 3: Becoming a Job Coach

Welcome to Case Management Certification 3: Becoming a Job Coach!

26:33 minutes

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Course Core Competencies

Communication ~ Collaboration ~ Critical Thinking ~ Customer Service ~ Problem Solving ~ Leadership ~ Stress Management ~ Organization ~ Conflict Resolution ~ Time Management

Course Information

Estimated Time: 6+ hours

Difficulty: New and Experienced

Categories: CM123, CM1234, Workforce180

Course Syllabus

Program Introduction
- Introduction to Case Management Certification 3: Becoming a Job Coach!
Clear State
- Clear State – Introduction
- The 5 Frames of Coaching
- What’s Your Why?
- Perceptions & Projections Part 1
- Perceptions & Projections Part 2
- Beliefs
- Filters
- Body Language
- Positivity
- Emotional Intelligence
- Empathy
- Conclusion to Clear State
- Clear State – Knowledge Check
Curiosity & Exploration
- Curiosity & Exploration – Introduction
- Nudge for Change Part 1
- Nudge for Change Part 2
- System 1 & System 2 Thinking
- The Theories Behind Change
- Language of Influence Part 1
- Language of Influence Part 2
- Conclusion to Curiosity & Exploration
- Curiosity & Exploration – Knowledge Check
Connection & Trust
- Connection & Trust – Introduction
- Model of the World
- Introduction to the Demonstrations
- Pacing Demonstration
- Building Connection & The PEARLS System
- Conclusion to Connection & Trust
- Connection & Trust – Knowledge Check
Change & Influence
- Change & Influence – Introduction
- Strengths
- Values
- Eliciting Values Demonstration
- Beliefs
- Limiting Beliefs Demonstration
- The Change Process
- Desired Outcomes Demonstration
- Way2Work
- Goals into ACTIONS
- Conclusion to Change & Influence
- Change & Influence – Knowledge Check
Program Conclusion
- Conclusion to Case Management Certification 3: Becoming a Job Coach
- Case Management 3 – Survey

Case Management Certification 3: Becoming a Job Coach

Welcome to Case Management Certification 3: Becoming a Job Coach!

Course Core Competencies

Course Information

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Course Syllabus

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