Case Management 2 Certification Program


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Course Information

Estimated Time: 7 hours

Difficulty: New and Experienced

Categories:

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    As you complete each lesson listed below, you will notice the grey checkmark next to the lesson title will turn red and the lesson title will be struck through to indicate that lesson is complete.

     

  • Course Syllabus

    • Foundational Skills
      • Section 1 – Introduction
      • Hear Them Out
      • Influencing Attitudes and Behaviors
      • The Difficult Conversations
      • Section 1 – Knowledge Check
    • Enhancing the Partnership Relationship
      • Section 2 – Introduction
      • Sharing YOUR Story
      • Putting It All Together
      • Strategies for Problem Solving
      • Section 2 – Knowledge Check
    • Advanced Tools
      • Section 3 – Introduction
      • Expanding Your Bag of Tricks
      • Crisis Case Management
      • Section 3 – Knowledge Check
    • The WIOA Connection
      • Transforming Case Managers Into WIOA Career Planners
      • Progressive Employment as a WIOA Solution
      • Connecting WIOA Career Planners to Business Services
      • Section 4 – Knowledge Check
    • Case Management 2 Survey
      • Take Case Management 2 Survey