Case Management 1 Certification Program

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Course Information

Estimated Time: 3 1/2 - 4 1/2 hours

Difficulty: New and Experienced

Categories: NCFL

Course Syllabus

Section 1 – The Foundation
- Introduction – Section 1
- What is Case Management?
- Empower vs Helping
- Case Management Process
- Section 1 – Knowledge Check
Section 2 – The Process
- Introduction – Section 2
- Effective Assessment
- Motivating the “Unmotivated”
- Partner Power
- Section 2 – Knowledge Check
Section 3 – The Case Notes
- Introduction – Section 3
- Managing Your Caseload
- Case Notes for You
- Follow-Up
- Section 3 – Knowledge Check
Case Management Resources
- Survey and Handouts