Business Services Certification

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Course Information

Estimated Time: 5 + hours

Difficulty: New and Experienced

Categories: NCFL

Course Syllabus

THINK
- Introduction – THINK
- Who Is In Sales?
- Be Purple!
- Perception vs Reality
- THINK – Knowledge Check
KNOW
- Introduction – KNOW
- Know Stuff
- How to Communicate
- Whoa WIOA
- KNOW – Knowledge Check
ACT
- Introduction – ACT
- The Art vs Science of Sales
- Tactics vs Strategies
- I Love Objections
- ACT – Knowledge Check
Grow
- Introduction – GROW
- Following Up
- Building Relationships
- Presentation Skills
- GROW – Knowledge Check
Bonus Webcast!
- Crisis Employer Outreach