Workforce180 is powered by the FUSION platform. All order receipts or course access emails will come from FUSION or certus.com. Please check your spam folder if you did not receive the emails.
Need help getting started? Contact our support team by filling out the Support Desk Help Form or calling us directly at 877-978-7246.
Fusion Platform Help
Purchases/Billing
Requesting an Invoice
To pay by PO/check and request an invoice, please complete your purchase via this link.
Did Not Receive My Order Receipt / Invoice / Course Vouchers
All order and confirmation emails come from FUSION or certus.com. Please double check your junk/spam folder or check with your local IT team to allow all emails from donotreply@fusion.certus.com through any potential firewalls and allow them to be processed as regular email.
If you're still unable to locate your order email, please reach out to our support team at support@certus.com or 877-978-7246.
Administrator Resources — Managing Bulk Purchases
Registering for Fusion Platform Bulk Management Access
If you purchased multiple courses to distribute to others, register the course vouchers to your administrator account by clicking the link in your order confirmation email. If you do not have an administrator account yet, enter your email address on the login screen to register a new account.
Assigning/Distributing Course Access
After you create an account or log in, you will be taken to your voucher dashboard where you can assign the course to yourself and/or other learners. To register a learner, you can invite them by entering their email address and sending the course invitation.
Learners — Accessing Your Courses
Login to Fusion
Go to the login page and enter your email address to login. If you have not registered for a Fusion account yet, enter your email to register your account.
Reset Your Password
You can reset your password by going to the login page, and clicking Reset Password.
Getting Your Certificate
After completing and passing your course, you will be able to download a PDF certificate. For any past completions, you can retrieve your certificate by going to your Fusion dashboard, clicking on the completed course, and downloading your certificate.
